Explain there is software to manage vat, invoices, stock, budgets, and payroll. USE SAGE AS EXAMPLE!!!
Credit control list video on canvas
taking/recieving new order-- payment terms must be discussed(when to be paid) signed contract (your right to make interest charges) credit check- sole trader or partnership (need to know names&addresses), write a credit policy
Purchase order-- does value agree with original quote/ is goods&services the same/other payment terms/same customer?
courtecy telephone call-- call to ask level of satisfaction, call finance department if different, highly professional, good customer service
invoices-- clear concise layout (order numberm date reference and total) good description, methof of dispatch
KNOW WHO YOU ARE DEALING WITH
https://www.youtube.com/watch?v=DkYT-SnE3KY
https://www.youtube.com/watch?v=r6CetcfCuWs
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